We do Free estimates
Mission & Values
Not just what we build — but why we build it, and how. Our mission and values are the compass that guides every decision, every hire, and every shingle we install.
Who We Are
Our Mission, Vision & Purpose
Our Mission
To provide Southern California homeowners and businesses with roofing solutions that combine military-grade precision, premium materials, and transparent customer service — delivering lasting protection and complete peace of mind at a fair price.
We accomplish this by investing in our people, maintaining the highest certifications in the industry, and treating every client's home or business as if it were our own. We don't just install roofs — we build trust, one project at a time.
- Honest, upfront pricing with no hidden charges
- Certified crews trained to exceed code requirements
- Clear communication from estimate to final inspection
- Industry-leading material warranties on every project
Our Vision
To be the most trusted roofing company in Southern California — recognized not just for the quality of our work, but for the character of our team and the strength of our community impact.
We envision a company where every veteran who wants a skilled trade career can find one, where every homeowner can access quality roofing without fear of being overcharged or underserved, and where Gilley Roofing is synonymous with reliability across every neighborhood we touch.
- Top-rated roofing company across all 6 service counties
- Nationally recognized veteran employment model
- Zero-waste installation program by 2030
- 100 roofing careers created for veterans by 2028
Our Purpose
We exist to protect what matters most. A quality roof isn't just about water resistance — it's about the safety of the family inside, the value of a property, and the dignity of ownership. We take that responsibility seriously.
Beyond the work itself, our purpose is to demonstrate that a company can be both profitable and principled — that treating employees well, doing right by customers, and giving back to the community are not trade-offs, but pillars of lasting success.
- Protecting families with roofs that last 30–50 years
- Creating economic opportunity in the veteran community
- Setting the ethical standard for the roofing industry
- Leaving every community better than we found it
" A roof protects everything you've worked for. It deserves to be built with the same dedication you put into building your life. "
— James Gilley, Founder & CEO
What We Stand For
Our Core Values
01
Integrity
We say what we mean and do what we say. Our estimates are accurate, our timelines are realistic, and our word is our bond. We will never recommend work that isn't necessary or inflate costs to pad our margins.
02
Craftsmanship
We are tradespeople, and we take pride in that. Every installation is executed to the highest standards — GAF-certified, code-compliant, and built to outlast the warranties we provide. Good enough is never good enough.
03
Safety
OSHA standards are our minimum, not our goal. Daily safety briefings, full PPE, fall protection systems, and a zero-tolerance culture ensure our people go home safe — and your property is protected throughout the job.
04
Community
We hire locally, source regionally, and give back meaningfully. From sponsoring youth sports to supporting veteran housing initiatives, we invest in the communities that have invested in us for over two decades.
05
Stewardship
We recycle 90% of tear-off materials, offer energy-efficient cool roofing options, and continually reduce our jobsite waste footprint. A sustainable business protects not just our clients, but the planet our families share.
06
Accountability
When something isn't right, we fix it — no excuses, no runaround. Our callbacks are free, our warranties are honored, and our reputation is built on standing behind every single roof we've ever installed.
How We Operate
The Standards We Set for Ourselves
Transparent Pricing Policy
Every estimate is itemized and explained in plain language. We don't use bait-and-switch pricing, vague allowances, or hidden line items. What you're quoted is what you pay — period.
Punctuality Commitment
Our crews arrive when they say they will. If something changes, we call you proactively — not after the window has passed. Respect for your time is non-negotiable on every job.
Jobsite Cleanliness Standard
Nails picked up, debris removed, property protected. We leave your home or business cleaner than we found it — every single time. Mess is not a sign of a hard day's work; it's a sign of poor planning.
Communication Protocol
You'll receive updates at every project milestone. Calls returned within 2 hours. No playing phone tag, no radio silence — you always know exactly where your project stands.
Final Inspection Checklist
Every completed project undergoes a 47-point quality inspection before we close out. The homeowner walks the property with us, and we don't leave until they're 100% satisfied.
Environmental Responsibility
Tear-off materials are sorted on-site. Shingles, metal, and wood are directed to certified recyclers. We track our diversion rate project-by-project and report it annually.
The Gilley Roofing Promise
Quality Materials
Only premium-grade products from GAF, Owens Corning & CertainTeed
Certified Crews
Every installer holds current manufacturer and OSHA certifications
Written Warranties
Workmanship and manufacturer warranties on every project, in writing
Satisfaction Guarantee
We don't leave until you're 100% happy with the completed work
Fair Pricing
Transparent, itemized quotes with no surprises at the end of the job
What We Believe
Questions About Our Approach
Our values aren’t just principles — they translate into concrete policies and practices that protect our customers.
Why do you only use GAF and Owens Corning products?
These manufacturers offer the strongest material warranties in the industry and consistently outperform competitors in independent durability testing. As a GAF Master Elite® contractor, we’re authorized to offer their Golden Pledge Lifetime Warranty — one of the only warranties that covers both materials AND labor for life.
How do you ensure your pricing is fair?
Every estimate is calculated based on actual material costs, labor time, and permit requirements — not inflated “market rates.” We provide itemized quotes so you can see exactly what you’re paying for. We also offer free second opinions if you’ve received a quote elsewhere that seems high.
What's your approach to safety on jobsites?
Safety is never a cost-cutting conversation for us. Every crew starts the day with a safety briefing. Full fall protection systems are deployed on every project over 4/12 pitch. We carry $2M in general liability and maintain workers’ compensation on every employee — protecting both our team and our customers.
What happens if there's a problem after installation?
How does your environmental commitment work in practice?
Our Values Are Not Just Words. Come See Them in Action.
Our values aren’t just principles — they translate into concrete policies and practices that protect our customers.